Frequently asked questions

Everythingmade clear.

Clear answers to the questions people ask most before creating an event.

Create your event
01

What exactly does Toplandık do?

It creates a shared photo and video album for your event. Guests open the QR code or event link and upload the moments they captured directly to the album.

02

Do guests need to download an app or create an account?

No. Guests scan the QR code with their phone camera, open the link and upload photos or videos immediately. No app download or membership is required.

03

Can I prepare an event before paying?

Yes. You can create the event, choose an album theme and prepare its QR card for free. The one-time payment is only required when you want to publish the event for guests. There is no subscription or automatic renewal.

04

How long does the album remain available?

The album remains available for 3 years from the day it is published. You can track the expiry date from your dashboard. When the period ends, the link and new uploads are disabled.

05

How many photos and videos can an album hold?

Each event album supports up to 2,500 photos and 100 videos. Each video can be up to 2 minutes and 100 MB. Remaining capacity is displayed separately in the event dashboard.

06

Are photos or videos reduced in quality?

No. Original files are not recompressed or converted to another format. Photos and videos are stored in the format and quality in which they were uploaded.

07

Who can view the event album?

Only people who know the event’s private link can open it. The event owner decides who receives the link and QR code; albums are never listed in a public gallery.

08

Can an accidentally uploaded item be deleted?

Yes. The uploader can delete their own photo or video while using the same device. The event owner can also view and remove uploaded content from the album management screen.

09

How can I use the QR code?

Choose from ready-to-print QR card designs. Download the selected design as PNG or SVG, copy the event link, or display the QR code full-screen on a tablet or monitor.

10

What happens after payment?

Payment is completed securely with 3D Secure verification. Once confirmed, the event is published and the album link opens for guests.